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CNC SUPPORT

FANUC CNC Field Service

On-site technicians with the training and knowledge to help get you back in production fast. 
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Need to request field service?

Contact us to receive the FANUC Field Service you need. We'll be happy to answer any questions you may have, simply click below to get started.

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FANUC CNC Field Services

When machine problems cannot be solved through our CNC Technical Helpline, FANUC Field Service is never far away.  With over 100 technicians across North America, our technicians can be on site fast and get you back in production in a hurry.  Our engineers stay up-to-date on the latest technology, repair trends and issues through regular training sessions on FANUC equipment as well as machine tools and peripherals.  We only use high-quality parts to reduce the likelihood of a problem reoccurring.

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Our goal is to minimize your downtime and keep you in production.  We monitor our performance through regular customer service surveys and use the feedback in our continuous improvement process.

Contact our experienced staff of FANUC CNC Field Service experts, today.

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Benefits of FANUC CNC Field Service:

  • Factory trained engineers and technicians provide convenient local on-site support dispatched from one of our Service Centers or Satellite locations
  • Direct access to technical data from and to our product designers in Japan for fast and accurate troubleshooting
  • Part shipping costs and restocking fees can be minimized by having our engineers and technicians bring replacement parts with them
  • With close relationships with your machine tool builder, we know your machine tool, so we understand your problems without time-consuming research

CNC Service Centers and Satellite Field Service Locations

FANUC America Service Centers & Satellite Locations: 1.888.FANUC US (1.888.326.8287)
Location Address
Atlanta Service Center 2171 New Market Pkwy, Marietta, GA 30067
Satellites Knoxville, TN
Nashville, TN
Melbourne, FL
Tampa, FL
Boston Service Center 30 Boynton Road, Holliston, MA 01746
Satellite Hartford, CT
Charlotte Service Center 13245-140 Reese Blvd, Huntersville, NC 28078
Satellite Spartanburg, SC
Chicago Service Center 1800 Lakewood Blvd, Hoffman Estates, IL 60192
Satellites Appleton, WI
Ft. Wayne, IN
Milwaukee, WI
St. Louis, MO
Cincinnati Service Center 7700 Innovation Way, Mason, OH 45040
Satellites Indianapolis, IN
Cleveland, OH
Detroit Service Center 3900 West Hamlin Rd, Rochester Hills, MI 48309
Houston Service Center 3423 N Sam Houston Pkwy W Suite 300, Houston, TX 77086
Satellites Denver, CO
Dallas, TX
Kansas City, MO
Tulsa, OK
Los Angeles Service Center 15242 Connector Lane, Huntington Beach, CA 92649
Satellites Phoenix, AZ
Salt Lake City, UT
Minneapolis Service Center 11545 Lakeland Dr North, Maple Grove, MN 55369
Satellite Des Moines, IA
New Jersey Service Center 27 Bloomfield Ave, Pine Brook, NJ 07058
Satellites Long Island, NY
Philadelphia, PA
Binghamton, NY
Rochester, NY
San Francisco Service Center 29700 Kohoutek Way, Union City, CA 94587
Seattle Service Center 301 30th St NE, Suite 100
Satellites Portland, OR

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